Questions people actually ask.
What does tuel.tips do?+
tuel.tips is an AI consulting and software development company. We help businesses figure out where AI actually pays off, then build it: RAG systems, AI agents, custom MCP integrations, AI policy and governance, AI safety and security, AI training and workshops, and bespoke software.
Does tuel.tips run AI training or talks for teams?+
Yes. We run plain-language AI training talks and workshops, in person or remote, so your team understands what AI can and can't do for your business before you invest in it.
Does tuel.tips help with AI policy and governance?+
Yes. We help businesses write clear AI policies covering what's allowed, what gets reviewed, and who's accountable, so AI use stays consistent across a company instead of ad hoc.
Does tuel.tips handle AI safety and security?+
Yes, this is one of our core services. We build safe AI for businesses: guardrails, access controls, and testing, so AI doesn't become a security risk to your business.
What is RAG, and does tuel.tips build it?+
RAG (retrieval-augmented generation) turns your documents, tickets, and wikis into a search system that answers questions and shows the sources it used. Yes, tuel.tips builds custom RAG systems tailored to your own data.
Does tuel.tips build regular software, not just AI?+
Yes. Alongside AI consulting and engineering, we build bespoke web apps, mobile apps, and APIs, built around your business rather than a generic template.
How does a project with tuel.tips usually start?+
Most engagements start with a conversation. Reach out through our contact page, and we figure out together where AI or custom software actually makes sense for your business before any build work starts.
Does tuel.tips work with large enterprises?+
Not usually. Our work is built around small and mid-sized businesses — roughly a handful of employees up to a few hundred — that don't already have an in-house data science or ML team. If that's not you, we're probably not the fastest path to what you need.
What industries does tuel.tips have the most experience in?+
Healthcare and manufacturing are the two we've spent the most time in. In healthcare that's intake paperwork, scheduling, and claims support. In manufacturing it's shop-floor knowledge, inspection records, and supplier paperwork. We've done work outside both, but those are where we have the deepest pattern library — see the Who We Help section on our homepage for specifics.
Can tuel.tips handle PHI or other sensitive data?+
We design around it rather than ignore it — access controls, audit trails, and guardrails scoped to how sensitive data actually moves through your business. We're not a compliance certification body, so if you need a specific certification like HIPAA or SOC 2, that's a conversation we have upfront, not an assumption we make.